We are hiring!

Are you the new team member we have been looking for?

Crystal Arcana is a couple run, crystal and metaphysical sanctuary and retail store in the heart of Newtown, Sydney. We pride ourselves in having a modern, earthy aesthetic, great customer service, diverse range of crystals, books, tarot and shamanic tools, excellent crystal and spiritual knowledge as well as a fun down to earth vibe.

We also own Roots Of The Earth, our healing side of the business. We felt a strong need to bring ceremony and sacred practices into our communities lives, to share the enlightening practices we've personally experienced on our own journeys. Our ethos is to spread light and healing energy in our community through sacred experiences such as medicine circles, cacao ceremonies, drum journeys, blessingways, ecstatic dance and creative workshops.

We are looking for someone who is also aligned with our ethos in both businesses, travelling the healing path and wanting to assist others in their journey as well. This is a whole lot more than a retail role in that you are often holding space for customers and also creating healthy boundaries to protect your energy in this space.

In addition, it is also a role full of retail tasks, admin and restocking shelves. So you will need to be a hard worker with attention to detail and able to balance both dynamics of the role. This job is not for everyone and we want to be transparent about the uniqueness and realities of the role. It is not just playing with crystals all day.

This role is a casual position with award wages. You must be flexible with days and can work 10am-6pm Weekdays and Weekends.

If this has intrigued you, read on…

The role will consist of varying tasks such as;

• Providing great instore service and using your extensive crystal and spiritual knowledge to assist customers
• Work at the shop counter processing sales through our retail POS system
• Keeping a watchful eye on customers in the shop and having the confidence to address potential theft in a professional manner
• Monitoring stock levels on the shop floor and replenishing stock
• Keeping the shop in a clean and tidy condition
• Processing new stock and assisting with pricing and entering inventory into the system
• Picking and packing online orders from our website and Instagram live sales
• Help setup Live Sales and invoice online customers
• Potential to assist with website or social media
• Assisting with various stock-takes
• Responding to customer messages and calls
• Helping with other ad-hoc tasks as the shop and roles grow and evolve

• You get to be part of a great team that is focused on good vibes, honesty and integrity
• Join our family at Crystal Arcana who are down to earth and always having a laugh
• Staff discount perks
• Access to discounted circle tickets with Roots Of The Earth
• Continue to learn more about crystals and all things spiritual
• Potential future opportunities as the business continues to grow

• Excellent attention to detail, proactive and have a 'can-do' attitude.
• Ability to work autonomously and learn quickly
• Must be able to identify a high number crystals in the shop to process sales of tumbles and roughs (This will be tested but can also be taught)
• Experience in a retail or customer facing role (Must)
• Can bring some knowledge within any field of spirituality (such as Crystal Healing, Shamanic Healing, Tarot, Chakras, Runes, Astrology, etc.) (Must)
• Ability to talk to customers with friendliness, confidence, patience and professionalism.
• Enjoys having a laugh and works well in a team
• Intermediate computer skills, experience with social media or website management a plus
• Mature Aged Applicants encouraged to apply

Does this sound like the right job for you? 

To be considered for this role, you MUST provide a cover letter.

In your cover letter tell us why this is the perfect job for you and why we'd be crazy not to hire you! Please include what skills and experience you have from the above bullet points.